How can I request a refund?

You can request a refund if you’re not satisfied with the app or if you accidentally paid for it twice.

The refund process varies depending on where you bought your subscription/credit.

Did you buy your subscription/credit in the Apple App Store or in your iPhone app? See information from Apple.

Or did you set it up in the Google Play Store or on your Android phone? See information from Google.

If you bought your subscription/credit here on the Waterkaarten website, please email us.

Before requesting a refund, please check the terms and conditions from the platform you bought your Waterkaarten subscription/credit from. You can find the Terms of Use of Waterkaarten here.